Category

Knowledge Management Software

For companies whose knowledge lives in scattered docs, chat threads and people's heads: software for capturing, organising and surfacing what staff need to know, when they need it.

133 businesses

AnswersAnywhere

Hoquiam, Washington

Answersanywhere is a knowledge-as-a-service (kaas) solution that combines people, process and technology to create, deliver and…

5.0 1 reviews

Knowledge base software. Create and maintain knowledgebase with free-form database software. Organize your information, articles…

5.0 1 reviews

All purpose digital organizer. Capture information, write notes and documents, annotate content, build knowledge connections, and…

5.0 4 reviews

Kaleo

Henderson

The information employees need to do their jobs is hard to find. It's spread across systems, documents, and inside the minds of…

5.0

KnowledgeAQ

Dallas

At irrevo, we understand the challenges that come with navigating the complex world of AI. Many businesses feel overwhelmed by…

5.0 1 reviews

Macro helps companies supercharge their workflows. Our first product is a powerful checklist allowing teams to quickly document…

5.0 3 reviews

Matterial

Mainz, Rheinland-Pfalz, Germany

Matterial ist eine websoftware, die organisationen dabei hilft, ihren wissensschatz zu verwalten, zu vernetzen, zu teilen und so…

5.0 1 reviews Per user

Novo Knowledge Base

Virginia Beach, Virginia, United States

Novo solutions provides a highly flexible, easy to use, web and mobile operations management software for municipalities and…

5.0

officehours

San Francisco

We're on a mission to help everyone realize the true value of their knowledge. To do so, we're building the world's most advanced…

5.0 1 reviews

ProcessKit

Orange

Processkit brings your company's operating procedures together with your projects so that your team can automate and streamline…

5.0 1 reviews

Stax.ai

Scottsdale, Arizona, United States

At stax.AI, we empower retirement plan tpas to streamline operations, enhance productivity, and deliver exceptional client…

5.0 1 reviews

TouchStone Business System

Santa Rosa, California, United States

What touchstone can do for your business Touchstone is built to solve small business's biggest problems. If you're looking for…

5.0

VKS

Chateauguay, Quebec, Canada

We are an innovative manufacturing software company based out of the greater montreal area (châteauguay) with customers in over…

5.0 6 reviews

Wannadocs

Limassol

Documentation created with wannadocs is a powerful tool to keep your customer experience and product documentation in a one place.

5.0 1 reviews

All you need on one pageyour whole project at a glance. No distractions.

5.0 10 reviews

livepro Knowledge Management

Chatswood, New South Wales, Australia

Livepro a premier knowledge management (km) system that focuses on providing accurate answers to both employees and customers…

4.9 68 reviews

Azumuta

Gent, Vlaanderen, Belgium

We help manufacturers modernize operations with an operator-first, AI-powered platform that delivers fast ROI, real-time…

4.8 12 reviews

Calls9 Knowledge Plus

Leeds, England, United Kingdom

Your digital transformation partner. We believe every business should have access to the technology and expertise they need to…

4.8 3 reviews

Cocoom

Grenoble, Auvergne-Rhône-Alpes, France

If your team is driving your company forward, your internal communication strategy must be strong. Boost internal communication…

4.8 2 reviews

Docsie

Austin, Texas, United States

Docsie is an AI-powered knowledge orchestration platform that captures, organizes, and delivers enterprise knowledge at scale…

4.8 113 reviews

Hudu

Fort Collins, Colorado, United States

Hudu is the world's most beloved it documentation system. Organize and enhance your it environments while keeping everything…

4.8 3 reviews

Smart Work Station

Detroit, Michigan, United States

Anyone can perform extraordinary work with andonix. Andonix empowers and engages everyone to control out-of-process work and…

4.8 33 reviews
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Showing 24 of 133 — 109 more to see.

The businesses in this category build the systems where a company's know-how actually lives: searchable knowledge bases, structured SOPs, and step-by-step work instructions that sit inside the tools people already use — a support console, a CRM, a browser extension, or a tablet on a factory floor. Hire one of them and what changes is concrete: an answer that used to require pinging a colleague on Slack becomes a searchable article; a procedure that lived in one supervisor's head becomes a versioned, approved document someone can be held to; a new hire finds what they need without a two-week shadowing period.

People end up looking for this because the alternative has quietly stopped working. Answers are scattered across old email threads, half-updated Google Docs, Slack history nobody can search, and a handful of senior staff who get interrupted all day because they're the only ones who remember how something actually works. Support and sales teams re-answer the same questions repeatedly. Onboarding takes far longer than it should. On the operations side, the cost is sharper: outdated or missing work instructions lead to inconsistent output, safety incidents, or failed audits, and nobody can prove which version of a procedure was in use when something went wrong.

Providers split roughly along two lines: general-purpose knowledge bases and wikis aimed at office and support teams, and dedicated work-instruction or SOP platforms built for regulated or manufacturing environments where visual, step-by-step guidance and audit trails matter more than free-text search. Within that, they differ in how content gets captured — manual authoring versus AI that drafts articles from support tickets or chat conversations — in how verification and content decay are handled, in how deeply they integrate with your existing CRM, helpdesk or shop-floor systems, and in whether search is basic keyword matching or an AI layer that answers questions directly. Worth comparing on: how content stays current without becoming everyone's second job, how well it surfaces at the point of work rather than in a separate tab, and whether the workflow and audit features match your compliance needs rather than just your team's size.

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