Things are changing, 95% of your customers are looking you up online prior to visiting your location. Being able to generate a…
4.0
1 reviews
Category
Online Reputation Management Software
Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.
Meet gosite. The all-in-one digital platform that's helping small businesses grow. We make it easy for small businesses to move…
3.9
25 reviews
Joining forces after 35 years. In 1991, two brothers set out on their own paths, founding firstline lock & doors and academy…
3.7
48 reviews
Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…
3.7
14 reviews
Brandyourself is a leading online reputation management and privacy company. We provide diy tools and custom services to help…
3.6
18 reviews
Customer alliance is a guest feedback intelligence platform for hospitality businesses. We turn guest feedback into clear…
3.5
2 reviews
Kudo is the easiest and most effective way to improve your online ratings and reviews. Designed to do one thing very well, kudo…
2.3
2 reviews
Data-powered. Growth-delivered.
1.5
1 reviews
With thousands of businesses using our platform, surecritic is a leading provider of consumer insight automation. Through our…
1.5
1 reviews
We give agency owners the white-labeled digital products they need to grow their business and help their clients win online.
0.5
1 reviews
Our features will empower you to understand exactly how you appear online, and to proactively manage your online reputation as…
Unrated
33 mile radius is a lead generation and solutions company that delivers measurable ROI for its clients in home service…
Unrated
Amazeful business reputation management software platform. Amazeful automates customer reviews, surveys, feedback, follow-ups…
Unrated
Apexden offers local home repair & home improvement for cities across the nation. We offer many different exterior and interior…
Unrated
Attracta provides the tools required for web sites and online businesses to succeed - from marketing to SEO, e-commerce to social…
Unrated
Bizooy is a computer software company that offers a customer communication platform for local businesses to learn about their…
Unrated
All your reviews. Just one dashboard. Take control of your online reputation with a platform that makes it easy. Get more 5-star…
Unrated
The brandle® presence manager delivers social media governance, security, and compliance. It gives any company with a digital…
Unrated
Buzzsense is a holistic reputation management software to monitor brand influence and engage your customers effectively across…
Unrated
All-in-one amazon seller software with many best features including auto request reviews & feedbacks, track reviews & buy box &…
Unrated
As a leader in field contact services since 2008, rp field services provides the face to face contact solutions reconnecting our…
Unrated
Incorporated in Connecticut in 2002, qit consulting is a leading quality assurance software and services company that specializes…
Unrated
Unrated
Hello and welcome to our profile page. Acuity business solutions provides business automation tools for the hospitality industry.
Unrated
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These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.
People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.
The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.