You’re a different contractor. As a relationship-centric business leader, you care about customers and want to grow your business…
5.0
Category
Online Reputation Management Software
Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.
Adit is proud to present pozative, their latest app that is at the cutting edge of today’s online reputation management…
5.0
2 reviews
Birdeye is the #1 agentic marketing platform for multi-location brands, purpose-built for multi-location brands. Over 200,000…
4.8
1644 reviews
Reviewbuzz is the #1 reputation management software for home service companies. We make it easy for home service companies to…
4.6
4 reviews
Subscription
Reviewtrackers, a press ganey company, is the award-winning customer feedback software that helps businesses transform the…
4.6
144 reviews
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost…
4.6
361 reviews
Gatherup™ empowers digital agencies and businesses of all sizes to boost and manage their online reputation. Whether you're…
4.4
43 reviews
Freemium
Great experiences build trust. Poor ones break it. Experience.com helps businesses and professionals get discovered, chosen, and…
4.2
36 reviews
We believe happy customers make the best marketers. That’s why we built okendo - the customer marketing platform that creates…
4.2
10 reviews
Subscription
Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…
3.7
14 reviews
Customer alliance is a guest feedback intelligence platform for hospitality businesses. We turn guest feedback into clear…
3.5
2 reviews
With thousands of businesses using our platform, surecritic is a leading provider of consumer insight automation. Through our…
1.5
1 reviews
Famepilot is an AI/ML-powered cloud platform for businesses and brands to monitor and manage their customers feedback across all…
Unrated
Looking to scale customer engagement? Grohawk can help. Whether you’re big or small, online or in-store, grohawk can help you…
Unrated
Customer experience. Our passion. We are proud to partner with multi-location businesses, providing a wide array of customer…
Unrated
The gaming industry has more financial investment than hollywood and music combined, it is vital that publishers and studios…
Unrated
Subscription
Pluspoint is customer reviews software that helps you to automate review generation, manage reputation and get more clients. It…
Unrated
Qmeter is enterprise customer feedback and satisfaction management tool that helps to define how customer satisfied from provided…
Unrated
Subscription
The #1 rated mobile app to "manage reviews." Reply pro helps increase company awareness about online reviews. Managers, owners…
Unrated
Collect. Save time and monitor all your online reviews in one handy dashboard. Prevent (unjustified) negative reviews and collect…
Unrated
Reviewignite provides powerful online reputation management software that helps businesses harness the power of online reviews…
Unrated
These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.
People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.
The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.