Localcityfinder.com is a digital marketing agency that helps local businesses address the challenges they face online and in the…
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Online Reputation Management Software
Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.
Location3 is the preferred digital partner of multi-location brands and franchise systems, delivering enterprise strategy with…
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Mara solutions is named the best reputation management solution for hotels in 2025. Responding to online reviews can be a…
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Our simple platform makes it easy for businesses to get online reviews on sites like Google, yelp and Facebook, compete locally…
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Meegle revolutionizes project management by transforming business processes into clear, visual maps, providing finely tuned…
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Merchant centric is a technology and marketing provider that serves franchises, chains and corporations by empowering chief level…
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Gather actionable feedback from your customers. Metriculator provides an effective way to collect feedback from your customers…
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Myorm provides online reputation management services to automotive, attorney, hotel, real estate, restaurant and other small…
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Our review management tool enables you to review & monitor your online reviews, assuring only your 5 star reviews go live and…
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Find & measure all the conversations happening around your brand, business, product or services. Track and benchmark your online…
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The gaming industry has more financial investment than hollywood and music combined, it is vital that publishers and studios…
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Pluspoint is customer reviews software that helps you to automate review generation, manage reputation and get more clients. It…
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Track your podcast rankings, reviews, and keywords across apple podcasts, spotify, and ivoox in 175 countries. Updated hourly…
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Profile defenders is the only name in the online reputation management field. When you have unwanted information that is…
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Call us raining offers for hot summer! 25% off on all products shop now premium women wear shop now latest eyewear for you shop…
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Qmeter is enterprise customer feedback and satisfaction management tool that helps to define how customer satisfied from provided…
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Rankur is an affordable tool for social media monitoring, online reputation management, and brand protection. Every 24 hours…
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Rating captain is a review management platform that helps to obtain clients' recommendations on the different review services…
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Renegadeworks is an easy-to-use application to keep customers engaged and bring new business. It features several integrated…
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Repcheckup provides you with an easy to use online reputation management software. Increase reviews through email and text…
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The #1 rated mobile app to "manage reviews." Reply pro helps increase company awareness about online reviews. Managers, owners…
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Repusure® - reputational risk insurance alternative protection for individuals & businesses
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Get the best reputation management software for your business: more reviews 1 more trust 1 more customers 1 more revenue. Try it…
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These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.
People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.
The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.