Sub-Category

Knowledge Base Software

For companies whose product docs, support answers or internal know-how are scattered across tools, and need a searchable, structured home for that knowledge.

71 businesses

Kipwise

Tallinn, Estonia

Conversations move fast (and lost fast) in Slack. Kipwise helps you build up your company knowledge base in seconds directly in…

3.9 11 reviews Per user

Enghouse eKMS

Markham, Ontario, Canada

Enghouse interactive, a subsidiary of enghouse systems limited (tsx: engh), is a leading global provider of contact center…

3.5 1 reviews

KnowledgeIQ

Melbourne, Victoria, Australia

Knosys is a global software-as-a-service (SaaS) information technology company offering a range of software solutions designed to…

3.5 1 reviews

LessonBridge

Peterborough, New Hampshire, United States

Have you ever attended an after action review, retrospective or other recap of an important project, event or training and…

3.5 3 reviews

Find out how a knowledge base software like phpkb can help your business provide a better self-service experience to your…

3.5 1 reviews

Wikiful is a platform for building personal wikis easily and intuitively. Wikiful empowers users to organize, access, update…

3.3 2 reviews

KBPublisher

Wilmington, Delaware, United States

KBPublisher is Knowledge Management Software. It reduces the need for customer support, improves staff productivity, and…

2.5 4 reviews

Slimwiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in…

2.5 1 reviews Subscription

SmartSupport

Savannah, Georgia, United States

Safe harbor savannah yacht center is a deep-water maintenance, repair, and refit facility on the savannah river in coastal…

0.5 1 reviews

We started Box in 2005 to make it easy to access information from anywhere and collaborate with anyone. While that vision still…

Unrated

Eniston

Chattanooga, Tennessee, United States

The truth will set you free!

Unrated

FactNexus

Sydney Streets, New South Wales, Australia

Factnexus pty ltd is an australian enterprise that provides knowledge graph software and services to support structured knowledge…

Unrated

Guides

Ottawa, Ontario

Most canadians under 35 do not rely on email for real-time communication. Institutional communication increasingly depends on…

Unrated

Kaams

London, England, United Kingdom

Whether your business is implementing a new system that requires testing, changing suppliers, rolling out best practice or…

Unrated

Deploy autonomous AI agents that think, act, and resolve - across every customer interaction, workflow, and channel with kapture

Unrated

LearnLode Enterprise

Bishopstown, Ireland

Our team at learnlode are passionate about innovation in business. We're putting our experience to work to create a better…

Unrated

OpenFox

Tel Aviv, Israel

Openfox.io builds knowledge systems that make sense. Translate what you know to business success: Don't get lost in your data…

Unrated

Raffle

Copenhagen, Capital Region, Denmark

Most websites still work like they did ten years ago. Visitors search. Click links. Dig through pages to find answers. But…

Unrated

Semedy

Zug, Kanton Zug, Switzerland

Semedy provides integrated knowledge management solutions for healthcare. Our semantically-enabled products bring efficiency and…

Unrated

Teamemo

Karlsruhe, Baden-Württemberg, Germany

Teamemo is the best knowledge management platform to preserve your knowledge for your whole team. Get more productive with a…

Unrated

Wackowiki is a light and easy to install multilingual wiki-engine. Supports wytiwyg-editing, page rights, design themes, file…

Unrated

Wiki Valley

Paris, Île-De-France, France

Wiki valley is a consulting and hosting company specialized on the technology mediawiki, the software that powers wikipedia…

Unrated

These vendors build and host the software your team or your customers use to find answers without asking a person. That means an editor for writing and structuring articles, a search layer that actually returns the right result, permissions so the right content reaches the right audience, and analytics showing what people searched for and didn't find. Buying one of these tools means someone is now the owner of that content, and both customers and staff start getting consistent answers instead of whatever's in someone's head or a forgotten Google Doc.

The trigger is usually pain, not ambition. Support tickets keep asking the same questions because the answer exists somewhere but nobody can find it. New hires take months to get productive because onboarding knowledge lives in Slack threads and the heads of two people who might leave. Documentation is split across a wiki, a shared drive, old PDFs and someone's personal notes, and updating it means editing five places at once, so it quietly rots. Customers ask sales and support things a help centre should already answer. None of this shows up as one clean problem — it shows up as slow support, repeated questions, and a nagging sense that the company's knowledge isn't actually captured anywhere reliable.

The products split roughly by who the knowledge is for and how much structure they impose. Some are built for internal teams — engineering runbooks, HR policy, sales playbooks — and focus on fast capture, Slack and Teams integration, and low-friction editing so people actually contribute. Others are built for external-facing help centres and documentation sites, with more emphasis on public search, versioning for different product releases, and branding. A newer group leans hard on AI: surfacing answers inside your existing chat tools, auto-drafting articles from tickets, or summarising long documents on request. Compare them on how good search actually is once you've got a few hundred articles in there, how painful migration and maintenance become at scale, whether non-technical staff can write and organise content without IT, and whether the AI features answer real questions accurately or just sound plausible. Price scales with seats and traffic, so also check what happens to your bill once the whole company, not just a pilot team, is using it.

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