DX Labs

Sydney, New South Wales, Australia 11-50 employees

About DX Labs

Digital experience labs combines genuine business understanding with deep technical capability across automation, AI, and immersive technology. Our clients don't get a strategy deck or a feature list. They get a team that speaks their language, challenges their thinking, and owns the outcome.
What we do:
Intelligent decisioning - we externalise business logic from rigid platforms and put it in the hands of the people who understand it. Rating engines, pricing logic, validation rules - built to be transparent, auditable, and changeable without a slow and complex development cycle.
Process automation & integration - we connect systems, data, and processes so decisions flow end-to-end. APIs, workflow orchestration, and platform architecture that eliminates manual handoffs and makes complex operations reliable.
AI & emerging technology - AI that compresses the effort so your people can focus on the tasks that matter. Document intelligence, conversational AI, and accessibility technolog

Leadership

  • Aafia Raheem Product Lead / Principal Consultant Sydney, New South Wales, Australia LinkedIn profile

At a glance

Classification
HeadquartersSydney, New South Wales, Australia
Founded2017
Company size11-50
Revenue$1 - 10m
Customer Stories22
Products2 Agentic OperationsProcess & Decision Automation
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Profile

Specialties: Omni Channel, Contact Centre Operations, Business Process Automation, User Experience Orchestration, Case Management, Systems Integration, Process Orchestration, Decision Management, Business Rule Management Systems, Business Process Management Systems, Workflow Automation, Customer Experience Strategy, Contact Centre Technology, Insurance Operations, Straight Through Processing, Claims Management, Process Optimisation, Workload Management, Data Orchestration, Insurance, Life Insurance, Banking Operations, Product Strategy, Claims Operations, Strategic Design, User Experience Design, Software Development, And Automation, Automation, And Pricing And Validation, Pricing And Validation, Business Rules Automation, Process Automation, AI & Emerging Technology, Digital Transformation, Intelligent Decisioning, AI, Intelligent Document Processing, AR, And VR

Technologies: Http/3, Wordpress Block Editor, Json-Ld, Cookieyes, Php, Wordpress, Yoast Seo, Recaptcha, Wp Rocket, Google Ads ...

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