Capacity

5.0 1 reviews University City 11-50 employees

About Capacity

Awaken is now part of capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI-so your team can do their best work.
Our software has been designed and created by seasoned customer service professionals, so you not only get a technically excellent solution but one that has been built from the ground up by contact centre experts.
Our cloud-based software solutions deliver actionable intelligence to improve customer experience. While purpose-built for the contact centre, our software is equally at home in any business that services high volumes of consumers via voice and digital channels, like help desks and inside sales teams.

Leadership

Brian Derickson Director Of It, Site Reliability, And Cloud Infrastructure St. Louis, Missouri, United States LinkedIn profile
Brian Long Principal Solutions Architect St Louis, Missouri, United States LinkedIn profile
Chris Lotspeich Director Of Marketing San Diego, California, United States LinkedIn profile
Chris Romine Chief Executive Officer Jasper, Georgia, United States LinkedIn profile
David Karandish Founder And Chief Executive Officer Clayton, Missouri, United States LinkedIn profile
Doug Ott Vice President Of Innovation And Experience Appleton, Wisconsin, United States LinkedIn profile
Dustin Spies Chief Operating Officer, Refactory | Tact Data A Capacity Company New York, New York, United States LinkedIn profile
Erinn Miles Director Of Sales Enablement Cascade, Colorado, United States LinkedIn profile
James Ramey Chief Executive Officer, Refactory A Capacity Company Miami, Florida, United States LinkedIn profile
Jennifer Fritz Sr Director Of People Operations St Louis, Missouri, United States LinkedIn profile
Kelly Stevens Vice President Of Engineering Arnold, Missouri, United States LinkedIn profile
Lauren Campbell Customer & Partner Marketing Zug, Switzerland LinkedIn profile
Marc Dispensa Founding Principal Architect, Lucy Cranford, New Jersey, United States LinkedIn profile
Peter Seale Principal Cloud Architect Houston, Texas, United States LinkedIn profile
Taylor Hansen Director Of Customer Success Urbandale, Iowa, United States LinkedIn profile
Veronica Lopez Director Of Engineering Madrid, Madrid, Spain LinkedIn profile

At a glance

Classification	Sales Software›Sales Intelligence Software›Broker Registries
Headquarters	University City
Founded	2002
Company size	11-50
Revenue	$0 - 1m
Customer Stories	19
Profiles	Log in to view