Category

Online Reputation Management Software

Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.

29 businesses

Rannkly

Noida, Uttar Pradesh, India

Redefine your brand’s online presence through rannkly and take your business to the next level with enhanced engagements and…

5.0 10 reviews Subscription

Chekkit

Winnipeg, Canada

At chekkit, we empower businesses to attract more leads, convert them into sales, and nurture loyal, long-term customers. Our…

4.9 143 reviews

Cloodot

Wilmington, United States

Simplify all types of customer interactions by using our easy to use unified inbox for all modern online channels. I.e., manage…

4.9 14 reviews

Birdeye

Palo Alto, California, United States

Birdeye is the #1 agentic marketing platform for multi-location brands, purpose-built for multi-location brands. Over 200,000…

4.8 1644 reviews

DemandHub

Mississauga, Ontario, Canada

Today, every local business is one online search away from either being selected or ignored by customers. One of the first things…

4.8 44 reviews

Digital Air Strike

Scottsdale, Arizona, United States

Das technology is an AI-native customer data and experience platform built to drive results for dealers, groups, and oems. For…

4.8 50 reviews

Great Recruiters

Troy, Michigan, United States

Great recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and…

4.8 32 reviews

Oggvo

Seattle, Washington, United States

Oggvo makes it easy for small businesses to get discovered online by simplifying the customer experience from lead capture to…

4.8 97 reviews

Shopper Approved

Ogden, Utah, United States

About shopper approved Get more traffic and conversions with the shopper approved traffic & conversion suite for online stores…

4.8 132 reviews

Broadly

Boca Raton, Florida, United States

Broadly is an AI-powered customer engagement platform that helps local broadly is an AI-powered customer engagement platform that…

4.7 72 reviews

StoryTap

Vancouver, Canada

Easy video testimonial tech, shared even to Google reviews No crews. No hassle. Just real customer experiences on video -…

4.7 10 reviews

Our mission is simple: we exist to help product teams and developers build better mobile apps that their users love. We make…

4.6 16 reviews

AppFollow

Helsinki, Uusimaa, Finland

Your app's reputation determines success. Apps with 4+ stars capture 80% of market revenue and get conversion rates that make…

4.6 183 reviews

Grade.Us

Bellevue, Washington, United States

Grade.us is the #1 white-label review management and marketing platform for marketers, consultants, agencies, and SEO…

4.6 142 reviews Per user

Podium

Lehi, Utah, United States

A few years back, eric (co-founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy…

4.6 1289 reviews

Referrizer

Deerfield Beach, Florida, United States

Referrizer provides an all-in-one communication platform that helps business owners get new customers, increase repeat purchases…

4.6 68 reviews

ReviewInc

Los Angeles, California, United States

Reviewinc provides software and services that help businesses improve and maintain their online reputation driven by reviews and…

4.6 18 reviews

ReviewTrackers

Chicago, Illinois, United States

Reviewtrackers, a press ganey company, is the award-winning customer feedback software that helps businesses transform the…

4.6 144 reviews

Revleap

Los Angeles, California

Revleap.com | info@revleap.com | phone: +1.800.403.6011 Get more online reviews | get more customers

4.6 26 reviews

Swell Software

Salt Lake City Salt Lake City, Utah, United States

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost…

4.6 361 reviews

Chatmeter

San Diego, California, United States

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep…

4.5 263 reviews

GatherUp

Walnut Creek, California, United States

Gatherup™ empowers digital agencies and businesses of all sizes to boost and manage their online reputation. Whether you're…

4.4 43 reviews Freemium

Experience.com

San Ramon, California, United States

Great experiences build trust. Poor ones break it. Experience.com helps businesses and professionals get discovered, chosen, and…

4.2 36 reviews

Okendo

Sydney Streets, New South Wales, Australia

We believe happy customers make the best marketers. That’s why we built okendo - the customer marketing platform that creates…

4.2 10 reviews Subscription
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These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.

People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.

The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.

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