Category

Online Reputation Management Software

Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.

25 businesses

Pozative

Houston, Texas, United States

Adit is proud to present pozative, their latest app that is at the cutting edge of today’s online reputation management…

5.0 2 reviews

Reptrics

Tampa, Florida, United States

Reptrics is all-in-one customer success software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built…

5.0 2 reviews

Revetize

Provo, Utah, United States

At revetize we’ve created a unique technology stack and referral strategies that help companies get large volumes of high quality…

5.0 2 reviews

Cloodot

Wilmington, United States

Simplify all types of customer interactions by using our easy to use unified inbox for all modern online channels. I.e., manage…

4.9 14 reviews

DefamationDefenders

Boulder, Colorado, United States

Defend your name against internet defamation with the foremost authority in online reputation repair and defamation removal…

4.9

Birdeye

Palo Alto, California, United States

Birdeye is the #1 agentic marketing platform for multi-location brands, purpose-built for multi-location brands. Over 200,000…

4.8 1644 reviews

Great Recruiters

Troy, Michigan, United States

Great recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and…

4.8 32 reviews

Shopper Approved

Ogden, Utah, United States

About shopper approved Get more traffic and conversions with the shopper approved traffic & conversion suite for online stores…

4.8 132 reviews

Broadly

Boca Raton, Florida, United States

Broadly is an AI-powered customer engagement platform that helps local broadly is an AI-powered customer engagement platform that…

4.7 72 reviews

Podium

Lehi, Utah, United States

A few years back, eric (co-founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy…

4.6 1289 reviews

Referrizer

Deerfield Beach, Florida, United States

Referrizer provides an all-in-one communication platform that helps business owners get new customers, increase repeat purchases…

4.6 68 reviews

ReviewBuzz

Oceanside, California, United States

Reviewbuzz is the #1 reputation management software for home service companies. We make it easy for home service companies to…

4.6 4 reviews Subscription

ReviewInc

Los Angeles, California, United States

Reviewinc provides software and services that help businesses improve and maintain their online reputation driven by reviews and…

4.6 18 reviews

Opiniion

Lehi, Utah, United States

Opiniion is an industry leading resident satisfaction software. Opiniion helps property owners and operators collect real-time…

4.5 2 reviews Subscription

Reputation Studio by 1440

Park City, Utah, United States

Maximize the 1440 minutes in your day, there are no exchanges or refunds. We help brands build experiences seamlessly across the…

4.5 2 reviews

GatherUp

Walnut Creek, California, United States

Gatherup™ empowers digital agencies and businesses of all sizes to boost and manage their online reputation. Whether you're…

4.4 43 reviews Freemium

LOCALACT

Denver, Colorado, United States

Localact is the premier local marketing platform for businesses. Localact empowers business owners with digital marketing…

4.0 2 reviews

ReviewPush

Austin, Texas, United States

Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…

3.7 14 reviews

Kudo

Everett, Washington, United States

Kudo is the easiest and most effective way to improve your online ratings and reviews. Designed to do one thing very well, kudo…

2.3 2 reviews

Effortless Reviews

Salt Lake City, Utah, United States

Effortless reviews is the easiest way for local businesses to collect and manage online reviews.

Unrated

Fera

Sheridan, Wyoming, United States

Fera is a reviews app for Shopify, wix, big cartel, bigcommerce and other ecommerce platforms that lets you earn more trust from…

Unrated Freemium

RepCheckup

Buffalo, New York, United States

Repcheckup provides you with an easy to use online reputation management software. Increase reviews through email and text…

Unrated

Reply Pro

Boise, Idaho, United States

The #1 rated mobile app to "manage reviews." Reply pro helps increase company awareness about online reviews. Managers, owners…

Unrated

ReviewMaiden

Miami, Florida, United States

Review maiden is an innovative review management platform that enables local businesses to gather reviews automatically from…

Unrated
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These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.

People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.

The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.

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