Category

Online Reputation Management Software

Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.

20 businesses

Connectivity

Burbank, California, United States

Connectivity provides customer intelligence solutions for businesses. We allow businesses to identify their best customers…

5.0 1 reviews

LocalClarity

Chicago, Illinois, United States

Localclarity is a SaaS platform built for enterprise brands that need to manage and improve their presence across Google, apple…

5.0 4 reviews

Pozative

Houston, Texas, United States

Adit is proud to present pozative, their latest app that is at the cutting edge of today’s online reputation management…

5.0 2 reviews

Rannko

Tampa, Florida, United States

Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve…

5.0 1 reviews

Reputation Management Platform

Scituate, Massachusetts, United States

Tactical-moves is a small business tactical team for start-up & mature business. We execute the strategies in manageable tactical…

5.0

ReviewMaster

Jacksonville, Florida, United States

Axia public relations helps companies build visibility and strengthen reputation for both the organization and its leaders…

5.0

DefamationDefenders

Boulder, Colorado, United States

Defend your name against internet defamation with the foremost authority in online reputation repair and defamation removal…

4.9

RepuGen

Brentwood, Tennessee, United States

Repugen is a healthcare reputation management and patient engagement software that helps you gain more online reviews from…

4.9 5 reviews Subscription

Birdeye

Palo Alto, California, United States

Birdeye is the #1 agentic marketing platform for multi-location brands, purpose-built for multi-location brands. Over 200,000…

4.8 1644 reviews

Grade.Us

Bellevue, Washington, United States

Grade.us is the #1 white-label review management and marketing platform for marketers, consultants, agencies, and SEO…

4.6 142 reviews Per user

Swell Software

Salt Lake City Salt Lake City, Utah, United States

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost…

4.6 361 reviews

Chatmeter

San Diego, California, United States

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep…

4.5 263 reviews

Shout About Us

Del Mar, California, United States

Shout about us is the review management API that platforms build on. Review data, response posting, solicitation, and flagging…

4.5 4 reviews Subscription

Experience.com

San Ramon, California, United States

Great experiences build trust. Poor ones break it. Experience.com helps businesses and professionals get discovered, chosen, and…

4.2 36 reviews

ReviewPush

Austin, Texas, United States

Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…

3.7 14 reviews

BrandYourself

New York, New York, United States

Brandyourself is a leading online reputation management and privacy company. We provide diy tools and custom services to help…

3.6 18 reviews

Future Solutions

Los Angeles, California, United States

We are online reputation experts. People do research online. This means you need to look good everywhere. We can make this…

Unrated

RepCheckup

Buffalo, New York, United States

Repcheckup provides you with an easy to use online reputation management software. Increase reviews through email and text…

Unrated

ReviewMaiden

Miami, Florida, United States

Review maiden is an innovative review management platform that enables local businesses to gather reviews automatically from…

Unrated

ReviewThread

Cypress, Texas, United States

Reviewthread helps local businesses get more reviews and fully optimize their Google business profile so they show up, stand out…

Unrated

These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.

People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.

The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.

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