Category

Online Reputation Management Software

Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.

89 businesses

ReviewPush

Austin, Texas, United States

Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…

3.7 14 reviews

BrandYourself

New York, New York, United States

Brandyourself is a leading online reputation management and privacy company. We provide diy tools and custom services to help…

3.6 18 reviews

Kudo

Everett, Washington, United States

Kudo is the easiest and most effective way to improve your online ratings and reviews. Designed to do one thing very well, kudo…

2.3 2 reviews

Surecritic

Seattle, Washington, United States

With thousands of businesses using our platform, surecritic is a leading provider of consumer insight automation. Through our…

1.5 1 reviews

ReviewRev

Newport Beach, California, United States

We give agency owners the white-labeled digital products they need to grow their business and help their clients win online.

0.5 1 reviews

Acquirly

Independence, Ohio, United States

33 mile radius is a lead generation and solutions company that delivers measurable ROI for its clients in home service…

Unrated

Amazeful

California, United States

Amazeful business reputation management software platform. Amazeful automates customer reviews, surveys, feedback, follow-ups…

Unrated

Brandle

Sonoma, California, United States

The brandle® presence manager delivers social media governance, security, and compliance. It gives any company with a digital…

Unrated

ComplaintsBoard.com

Fountain Inn, South Carolina, United States

As a leader in field contact services since 2008, rp field services provides the face to face contact solutions reconnecting our…

Unrated

Complaints Management System

Norwalk, Connecticut, United States

Incorporated in Connecticut in 2002, qit consulting is a leading quality assurance software and services company that specializes…

Unrated

Effortless Reviews

Salt Lake City, Utah, United States

Effortless reviews is the easiest way for local businesses to collect and manage online reviews.

Unrated

Fera

Sheridan, Wyoming, United States

Fera is a reviews app for Shopify, wix, big cartel, bigcommerce and other ecommerce platforms that lets you earn more trust from…

Unrated Freemium

Field Solution Group

Durham, North Carolina, United States

Field solution group is a company based out of durham, NC, United States.

Unrated

Free Review Monitoring

Maryland, United States

"Need to know when a new review comes in on a major or industry-specific review site? Signing up for this free tool will send you…

Unrated

Future Solutions

Los Angeles, California, United States

We are online reputation experts. People do research online. This means you need to look good everywhere. We can make this…

Unrated

Incite Reviews

Ogden, Utah, United States

Our app is designed for use by all types of business. We have made the process of getting reviews from your customers a snap..…

Unrated

InfoSweep

Arapahoe, Colorado, United States

Infosweep is an advanced online monitoring solution which provides you a comprehensive, user-friendly way to track and locate…

Unrated

InternetReputation.com

Greenwood Village, Colorado, United States

Reputation station is a powerful and innovative way for individuals to build, manage and protect their digital footprint. The…

Unrated

Kinnek

New York, New York, United States

Kinnek is the champion for small businesses. We're passionate about making small business owners' lives easier by bringing…

Unrated

Knowledge Force Platform

Peachtree Corners, Georgia, United States

Customer experience. Our passion. We are proud to partner with multi-location businesses, providing a wide array of customer…

Unrated

Legit Local

Sandy, Utah, United States

Legit local offers the ultimate online reputation management solution by improving the customer review process with affordable…

Unrated

Location3

Denver, Colorado, United States

Location3 is the preferred digital partner of multi-location brands and franchise systems, delivering enterprise strategy with…

Unrated
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These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.

People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.

The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.

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