A few years back, eric (co-founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy…
4.6
1289 reviews
Category
Online Reputation Management Software
Software for monitoring, collecting and responding to customer reviews across Google, Facebook and other platforms, for businesses whose ratings affect sales.
Referrizer provides an all-in-one communication platform that helps business owners get new customers, increase repeat purchases…
4.6
68 reviews
Reviewbuzz is the #1 reputation management software for home service companies. We make it easy for home service companies to…
4.6
4 reviews
Subscription
Reviewinc provides software and services that help businesses improve and maintain their online reputation driven by reviews and…
4.6
18 reviews
Reviewtrackers, a press ganey company, is the award-winning customer feedback software that helps businesses transform the…
4.6
144 reviews
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost…
4.6
361 reviews
Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep…
4.5
263 reviews
Opiniion is an industry leading resident satisfaction software. Opiniion helps property owners and operators collect real-time…
4.5
2 reviews
Subscription
Ratesight is software that helps local businesses generate and capture more leads from their website. Most businesses invest in…
4.5
2 reviews
Maximize the 1440 minutes in your day, there are no exchanges or refunds. We help brands build experiences seamlessly across the…
4.5
2 reviews
Shout about us is the review management API that platforms build on. Review data, response posting, solicitation, and flagging…
4.5
4 reviews
Subscription
Gone are the days of following-up with customers with an email or a call, begging for reviews. Today is the day of instant…
4.5
1 reviews
Gatherup™ empowers digital agencies and businesses of all sizes to boost and manage their online reputation. Whether you're…
4.4
43 reviews
Freemium
Great experiences build trust. Poor ones break it. Experience.com helps businesses and professionals get discovered, chosen, and…
4.2
36 reviews
Trend is a curated marketplace of creators and brands. We help brands source high quality custom content. We love working with…
4.2
144 reviews
Localact is the premier local marketing platform for businesses. Localact empowers business owners with digital marketing…
4.0
2 reviews
Meet gosite. The all-in-one digital platform that's helping small businesses grow. We make it easy for small businesses to move…
3.9
25 reviews
Joining forces after 35 years. In 1991, two brothers set out on their own paths, founding firstline lock & doors and academy…
3.7
48 reviews
Reviewpush found it's place within the customer experience management space in 2011, when lee mcniel, founder and CEO, was…
3.7
14 reviews
Brandyourself is a leading online reputation management and privacy company. We provide diy tools and custom services to help…
3.6
18 reviews
Kudo is the easiest and most effective way to improve your online ratings and reviews. Designed to do one thing very well, kudo…
2.3
2 reviews
With thousands of businesses using our platform, surecritic is a leading provider of consumer insight automation. Through our…
1.5
1 reviews
We give agency owners the white-labeled digital products they need to grow their business and help their clients win online.
0.5
1 reviews
These tools sit between your business and the places customers talk about you in public — Google, Facebook, Yelp, industry-specific review sites, app stores, social media. The core job is threefold: pull every review and mention into one dashboard so nobody's checking ten separate sites, prompt happy customers to leave a review right after a purchase or job (usually by automated text or email, sometimes a QR code at the till), and flag new reviews, especially negative ones, so someone can reply before it sits there unanswered for a month. Many also generate review widgets for your website, benchmark locations against each other if you're a multi-site business, and increasingly draft suggested responses using AI so a manager just has to approve rather than write from scratch.
People start looking for this when reviews have become a liability rather than an asset they're managing on purpose. A one-star review sits unanswered for three weeks because nobody owns the job. A franchise owner has no idea that two of their twelve locations are quietly dragging down the brand's average rating. Sales reps hear "we saw your reviews" as an objection in calls. Front-line staff do good work but nobody ever asks satisfied customers to say so publicly, while the one upset customer always does. For software and app businesses, it's app store ratings tanking downloads. In every case, the reviews exist and are shaping buying decisions whether or not anyone inside the company is looking at them.
The products differ mainly in how they get reviews generated and how they handle scale. Some are built around aggressive request automation — texting every customer straight after a transaction, integrated with your POS or scheduling software so nothing depends on a human remembering. Others focus more on monitoring and response workflow, useful if you already generate reviews fine but can't keep up with replying. Coverage of platforms varies, as does depth for specific verticals — dental, automotive and hospitality often get purpose-built templates and benchmarks. If you run multiple locations, check how the reporting actually rolls up and whether it's built for franchises or bolted on. Worth comparing on: which review sites they actually pull from and post to, whether requests trigger automatically from your existing systems or need manual sending, how good the sentiment analysis is versus just counting stars, and whether pricing is per location, per seat, or per review volume, since that changes fast once you're past a handful of sites.