Sub-Category

Customer Advocacy Software

Software for tracking, rewarding and scaling word-of-mouth: referral programs, loyalty schemes and ambassador networks for companies that want customers and fans to actively bring in more business.

29 businesses

Cello

Remote

Cello is the only all-in-one referral platform that lets you launch partner and user referral programs on autopilot. Industry…

5.0 6 reviews

Crowdly

Boston, Massachusetts, United States

Crowdly is the leading advocate marketing platform, connecting beloved brands with their most passionate and loyal customers at…

5.0 1 reviews

Forewards

Toronto, Ontario, Canada

Forewards makes it easy for small business owners, like you, to improve your online marketing efforts by embracing the power of…

5.0 1 reviews

Retainful

Singapore

Why are you paying three bills for one job? Email from one vendor. Sms from another. Whatsapp from a third. Three logins. Three…

5.0 1 reviews

Chirpify

Portland, Oregon, United States

A venture-backed marketing automation company used by global brands and millions of consumers, we were acquired by medical…

4.8 2 reviews

Orca

Austin, Texas, United States

Orca is a native customer marketing and reference management application built for Salesforce. Orca was built under the premise…

4.8 4 reviews

Get The Referral

San Diego, California, United States

At get the referral (gtr), we help roofing, remodeling, and home services Businesses supercharge their growth with our all-in-one…

4.7 10 reviews

Prefinery

Austin, Texas, United States

Prefinery is a viral customer acquisition platform for product launches and word of mouth referral programs. On average, our…

4.7 22 reviews

Brandbassador

London, England, United Kingdom

Brandbassador is the leading ambassador marketing platform for ecommerce brands that want to harness the power of their…

4.6 64 reviews

Antavo

London, England, United Kingdom

Antavo offers the market's most advanced AI-powered customer loyalty platform, streamlining the entire loyalty program lifecycle…

4.5 1 reviews

Base

Kfar Saba, Israel

Base is creating the AI engagement os for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the…

4.5 25 reviews

CrewFire

Bethesda, Maryland, United States

Crewfire is an all-in-one brand ambassador management platform that empower brands to build, manage, and mobilize their army of…

4.5 2 reviews

Influitive

Toronto, Ontario, Canada

The world’s most engaging customer communities are powered by influitive. Our easy-to-use platform combines industry-leading…

4.5 368 reviews

InviteReferrals

New Delhi, Delhi, India

Invitereferrals: referral marketing software - launch refer a friend giveaway campaign to reach your target audience through word…

4.5 1 reviews

NextBee

Folsom

The nextbee engagement marketing platform helps businesses run successful referral and loyalty marketing campaigns every day…

4.5 11 reviews

Ambassador

Seattle, Washington, United States

Ambassador powers the feedback economy. With hiroai at the core, we turn customer signals into predictive insights and automated…

4.4 17 reviews

ReferralCandy

Singapore, Singapore

We build easy to use, self serve software products that help small and medium businesses to grow and succeed. Referralcandy…

4.4 83 reviews

Zuberance

San Carlos, California, United States

Zuberance is the leading social media marketing company focused on brand advocates. Zuberance’s award-winning brand advocacy…

4.4 15 reviews

aklamio

Berlin, Berlin, Germany

Aklamio's fully serviced customer incentives platform revolutionizes the marketing for top global brands, streamlining the…

4.3 12 reviews

Buyapowa

London, England, United Kingdom

For more than a decade, we’ve been helping enterprise brands rethink how they grow. Buyapowa designs and runs reward-led customer…

4.3 3 reviews

FirstPromoter

Sibiu, Romania

Modern and reliable affiliate tool for subscription-based companies. Since 2017, our mission has been clear: to help businesses…

4.3 14 reviews

Friendbuy

Los Angeles

Friendbuy is the go-to platform for e-commerce businesses looking to supercharge their growth through referral and loyalty…

4.3 25 reviews

Mention Me

London, England, United Kingdom

We find your strongest customer voices and amplify their authentic human influence, giving your brand relevance and control in an…

4.3 53 reviews

GrowSurf

Chicago

Automate customer acquisition at the lowest possible cost. B2C, fintech, and SaaS companies using growsurf’s referral program…

4.1 4 reviews
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These tools give you a system for turning customers who already like what you sell into a repeatable source of new business. In practice that means a referral widget or link that tracks who sent whom, a rewards engine that pays out cash, credit or points automatically, and a dashboard showing which advocates are actually driving revenue. Some are built around ambassador or influencer programs instead of pure referrals — recruiting people to post, review or share, then handling content approval, payout and performance tracking so that doesn't have to run through spreadsheets and DMs. Others lean into loyalty and retention, layering tiers and rewards on top of repeat purchase behaviour so advocacy and retention reinforce each other.

People end up here because word of mouth is happening but nobody can see it, prove it, or make it happen more. Paid acquisition costs are climbing, the team suspects a lot of new customers arrive because someone recommended them, but there's no mechanism to ask happy customers for a referral at the right moment, no consistent reward for doing so, and no clean data linking a referral to a sale. On the ambassador side, marketing is often running an informal army of fans or micro-influencers through personal messages and manual gift cards, which doesn't scale past a few dozen people and leaves no record of what content led to what result.

The products differ mainly in who they're built for and what they optimise. Ecommerce-focused tools plug into a storefront and handle referral and loyalty mechanics out of the box, with reward types like discounts or store credit; B2B and SaaS-oriented platforms tend to integrate more deeply with a CRM and community, and focus on advocacy actions like reviews, case studies and referrals rather than repeat purchases. Ambassador and influencer platforms add content rights, application/vetting workflows and flexible payouts (cash versus credit) for a distributed network of creators. When comparing vendors, look at how well they integrate with your existing checkout, CRM or community stack, how flexible the reward structure is, what fraud and gaming controls exist, how attribution is reported back to revenue, and whether you're buying self-serve software or a platform that comes with program design and account management support.

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