The Falcon System

4.0 2 reviews Atlanta, Georgia, United States 11-50 employees

About The Falcon System

At servicecheck, we help businesses turn customer experiences into opportunities for growth. Our 24/7 guest recovery and feedback solutions empower you to retain customers, resolve issues quickly, and uncover valuable insights that drive operational improvement with measurable results.
From real-time feedback collection to detailed analytics with AI insights, we provide the tools and expertise you need to understand your customers, enhance service quality, and boost loyalty. Our solutions are trusted by businesses across industries to identify trends, address concerns, and create memorable experiences that keep guests coming back.
Your customers are talking - we help you listen, act, and grow.
Follow us for tips, strategies, and innovations in customer experience, retention, and operational excellence.

Leadership

  • Lisa Fouche Vice President & General Manager Atlanta, Georgia, United States LinkedIn profile
  • Rich Flaherty Vice President Woodstock, Georgia, United States LinkedIn profile

At a glance

Classification
HeadquartersAtlanta, Georgia, United States
Founded1987
Company size11-50
Revenue$10 - 50m
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Profile

Specialties: Customer Experience, Customer Service, Outsourced Contact Center, And Outsourced Contact Center, Guest Recovery, Customer Feedback, Restaurant Support Services, Employee Feedback Solutions, Omni Channel Solutions, First Contact Resolution, Online Ordering Issue Resolution, Loyalty Reward Issue Resolution, AI Insights Reporting, CX Management Software, And Customer Experience Management Software

Technologies: Jquery, Bootstrap, Microsoft Iis, Twemoji, Wordpress, Jquery Migrate, Google Hosted Libraries, Piwik Pro Core, Mysql, Google Maps ...

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