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About Eloquant
Specialist in customer services since 2001, eloquant is the only french-based company proposing a next generation customer relationship solution in SaaS mode integrating both dialogue and listening:
Dialogue:
- cross-channel inbound and outbound contact management: telephone, email, web, sms, chat, social media...
Listening:
- on-line surveys, feedback management, satisfaction measures, information collection and analysis.
- on-line semantic and linguistic services.
Our combination of skills and expertise makes eloquant more than simply a software editor. We are able to provide high value-add services and a high level of support in your customer relationship projects.
Eloquant is proud to count 35% of the companies listed in the cac40 among our customers - but we are equally proud of our SME and public service customers.
Some figures:
- 60 experts in customer services at our sites in Paris and grenoble
- more than 300 million customer interactions per year
- 20% of turnover
Leadership
- Bénédicte Bouché Directrice Du Département R&D Grenoble, Auvergne-Rhône-Alpes, France LinkedIn profile
- Charlène Vignon Product Owner Lyon, Auvergne-Rhône-Alpes, France LinkedIn profile
- Cyril Mathiot Directeur Commercial Paris, Île-De-France, France LinkedIn profile
- Elisabeth De Longeaux Directrice Marketing Paris, Île-De-France, France LinkedIn profile
- Elisa Simi Product Owner Grenoble, Auvergne-Rhône-Alpes, France LinkedIn profile
- Hélène Kermarrec Product Owner Gières, Auvergne-Rhône-Alpes, France LinkedIn profile
- Laetitia Veyret Directrice Des Ressources Humaines Grenoble, Auvergne-Rhône-Alpes, France LinkedIn profile
- Laurent Duc Président Chief Executive Officer France LinkedIn profile
- Mathilde Ianeselli Product Owner Devops Meylan, Auvergne-Rhône-Alpes, France LinkedIn profile
- Pierrick Chenal Directeur Cx Et Produit Lyon, Auvergne-Rhône-Alpes, France LinkedIn profile
- Raphael Shalgian Chief Financial Officer France LinkedIn profile
At a glance
| Classification | |
|---|---|
| Headquarters | Levallois-Perret, Île-De-France, France |
| Founded | 2001 |
| Company size | 51-200 |
| Revenue | $10 - 50m |
| Profiles | Log in to view |
Profile
Specialties: Solutions Relation Client, Cloud Computing / Saas, Gestion Des Interactions Multicanal, Enquêtes En Ligne, Mesure De La Satisfaction Clients, Cabinet D'études, Feedback Management, Solutions Pour Centres De Contacts, Analyse Sémantique, Relation Client, Voix Du Client, Service Client, Software Development, And Service Client
Technologies: Atlassian, Canva, Fingerprintjs, Jenkins, Google Fonts Api, Http/3, Javascript, Php, Wordpress, Angular ...
Customers also searched:
- Init (Satisfaction
- Fidélité & Expérience Client)
- Sonear
- Hipay
- Gibmedia Group
- Easiware
- Viitamine
- Time For The Planet
- Rushmix
- Sfr Business
- Élection Du Service Client De L'année France (Escda)
- Salon De La Relation Client De L'ouest
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