Wordnerds

Gateshead, England, United Kingdom 11-50 employees

About Wordnerds

Wordnerds helps cx, insights and data teams go from gut feel to confident, data-driven decisions.
Our AI-powered platform automatically analyses unstructured customer feedback-from surveys, complaints, reviews and more-to uncover key themes, sentiment, and emerging trends.
We work with enterprise organisations in social housing, financial services, travel & hospitality and retail to:
Stop manual tagging and automate insight
Build a robust, evidence-led case for change
Track and prove the ROI of cx initiatives
With wordnerds, you’ll finally hear every customer, uncover what matters most, and act with confidence.

Leadership

  • Angela Daykin Accounts Director Newcastle Upon Tyne, England, United Kingdom LinkedIn profile
  • Helen Precious Head Of Account Management Newcastle Upon Tyne, England, United Kingdom LinkedIn profile
  • Hugh Volpe Head Of Data Science Whitley Bay, England, United Kingdom LinkedIn profile
  • Nat G Head Of Customer Success Gateshead, England, United Kingdom LinkedIn profile
  • Peter Houghton Head Of Engineering Newcastle Upon Tyne, England, United Kingdom LinkedIn profile
  • Steph Clish Head Of Product And Growth Newcastle Upon Tyne, England, United Kingdom LinkedIn profile
  • Steve Erdal Chief Scientific Officer Newcastle Upon Tyne, England, United Kingdom LinkedIn profile

At a glance

Classification
HeadquartersGateshead, England, United Kingdom
Founded2017
Company size11-50
Revenue$10 - 50m
Customer Stories4
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Profile

Specialties: Trendspotting, Consultation & Market Research, Real-Time Brand, Product & Service Monitoring, Competitor Analysis & Benchmarking, Analysis Of Online Reviews, Campaign Impact Analysis, Employee Feedback Analysis, Text Analysis, Social Intelligence, Voice Of Customer, Software Development, Consultation & Market Research , Employee Feedback Analysis , And Voice Of Customer, Feedback Analysis , And Customer Feedback Analysis

Technologies: Youtube, Nginx, Keen-Slider, Google, Linkedin Sign-In, Google Workspace, Hsts, Chatgpt, Joomla, React ...

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