Wordnerds

Gateshead, England, United Kingdom 11-50 employees

About Wordnerds

Wordnerds helps cx, insights and data teams go from gut feel to confident, data-driven decisions.
Our AI-powered platform automatically analyses unstructured customer feedback-from surveys, complaints, reviews and more-to uncover key themes, sentiment, and emerging trends.
We work with enterprise organisations in social housing, financial services, travel & hospitality and retail to:
Stop manual tagging and automate insight
Build a robust, evidence-led case for change
Track and prove the ROI of cx initiatives
With wordnerds, you’ll finally hear every customer, uncover what matters most, and act with confidence.

Leadership

Helen Precious Head Of Account Management Newcastle Upon Tyne, England, United Kingdom
Hugh Volpe Head Of Data Science Whitley Bay, England, United Kingdom
Nat G Head Of Customer Success Gateshead, England, United Kingdom
Steph Clish Head Of Product And Growth Newcastle Upon Tyne, England, United Kingdom
Steve Erdal Chief Scientific Officer Newcastle Upon Tyne, England, United Kingdom

At a glance

Classification	Software›Marketing›Marketing Software›Social Media Marketing Software›Social Media Monitoring Software
Website	Log in to view
Headquarters	Gateshead, England, United Kingdom
Founded	2017
Company size	11-50
Employees	Log in to view
Profiles

Profile

Specialties: Trendspotting, Consultation & Market Research, Real-Time Brand, Product & Service Monitoring, Competitor Analysis & Benchmarking, Analysis Of Online Reviews, Campaign Impact Analysis, Employee Feedback Analysis, Text Analysis, Social Intelligence, Voice Of Customer, Software Development, Consultation & Market Research , Employee Feedback Analysis , And Voice Of Customer, Feedback Analysis , And Customer Feedback Analysis

Technologies: Youtube, Nginx, Keen-Slider, Google, Linkedin Sign-In, Google Workspace, Hsts, Chatgpt, Joomla, React ...

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