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About OnviCord
With over 21 years of proven industry experience and contact center domain expertise, onvisource, inc., pioneers “un-tooling AI” and delivers AI not as a tool but as a workforce, transforming AI from tools into intelligent, governed, learning, and growing teammates that augment employees, not replace them.
Onvisource’s omvista one offers a suite of conversational agent AI, analytics, meta-analytics, workflow and process automation, agent real-time guidance (rtg), and agent engagement and collaboration solutions, all on a single platform that enables customers to pick and choose and build their own contact center solutions. Omvista one, offered as SaaS or complete managed services for contact centers worldwide, significantly improves agent performance, customer satisfaction, and operational efficiency, empowering contact centers to deliver super agent, super cx, and super ops.
Onvisource’s chatorchestra “un-tools” the AI and makes omvista one the contact center's employees, operating
Leadership
- Brian Severson Chief Product Officer Hawkins, Texas, United States LinkedIn profile
- Ray Naeini Ceo, Chairman Dallas, Texas, United States LinkedIn profile
- Sherry Pippin Vice President Of Human Resources Enid, Oklahoma, United States LinkedIn profile
At a glance
| Classification | |
|---|---|
| Headquarters | Dallas, Texas, United States |
| Founded | 2004 |
| Company size | 51-200 |
| Revenue | $10 - 50m |
| Profiles | Log in to view |
Profile
Specialties: Workforce Optimization Software Solutions (WFO), Software Products, Cloud Solutions, Outsourcing Services, Customer Experience Management (CXM), Robotic Process Automation (RPA), Speech Analytics, Desktop Analytics, Multichannel Analytics, Speech-To-Text Technology, Text-To-Speech Technology, Text Analytics, Automated Quality Assurance (AQA), Call Center Applications, Teleservices Software Solutions, Telephone Answering Systems, HIPAA-Compliant Secure Messaging, Audio Transcription, Customer Interaction Management, Customer Engagement, Interaction Analytics, Business Process Automation, Software Development, Intelligent Transformation Solutions, Intelligent Automation Solutions, Hyper Automation, Business Process Automation (BPA), Hyper Analytics, Multichannel Interaction Analytics Software, Speech Analytics Software , Desktop Analytics Software, Text Analytics Software, Automated Quality Assurance Software, Workforce Optimization (WFO) Software, And Teleservices Software, Teleservices Software, AI And Agentic AI, AI As Workforce, AI Readiness Consulting, And Contact Center Consulting
Technologies: Gravatar, Google Cloud Cdn, Wordpress.Com, React, Amazon, Hubspot, Tensorflow, Websitebuilder, Store Vantage, Open Graph ...
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