Customer stories from Granicus Digital Engagement Services

71 published stories, collected from Granicus Digital Engagement Services’s own website. Back to the listing

Products

How Union County Built a Digital Government Ecosystem
How Union County Built A Digital Government Ecosystem 2026-08-15

govAccess EngagementHQ govDelivery
Auburn, AL | How A Customized App Met Public Service Request Needs
2026-08-15

govService OneView govService OneView
How Manchester, CT Developed a Successful Digital Engagement Ecosystem
manchesterct.gov 2026-08-15

EngagementHQ OpenCities OpenForms
Sunny days ahead: How West Palm Beach’s online presence and crisis comms shine with Service Cloud
2026-08-15

Websites & CMS Forms & Workflow (OpenForms)Communications (govDelivery)
The City of Vaughan’s award-winning approach to permits and licensing
vaughan.ca 2026-08-15

PCL Enterprise Permitting Compliance & Licensing (AMANDA)
How Cabarrus County, NC improved the user experience with OpenCities
Cabarrus County Improved User Experience With Opencities Website 2026-08-15

OpenCities platform OpenCities
How Escondido, CA Eliminated Graffiti with Innovative Technology
Escondido Eliminated Graffiti With Technology escondido.org 2026-08-15

govService OneView
Florida Court Clerks & Comptrollers Improves Efficiency
Florida Court Clerks Comptrollers Improve Efficiency With Technology 2026-08-15

Granicus e-filing solution govRecords
How Gainesville, FL, transformed its digital presence
How Gainesville Fl Transformed Its Digital Presence gainesvillefl.gov 2026-08-15

OpenCities OpenForms
How Pandemic Lessons Shifted Digital Community Outreach
2026-08-15

govAccess govDelivery
How Sarasota County Revolutionized Public Announcements
2026-08-15

govDelivery govAccess
How Kalamazoo, MI used OpenCities and OpenForms to modernize its website and improve the customer experience
Kalamazoo Modernizes Website Improves Customer Experience 2026-08-15

OpenCities OpenForms
Sign Us Up! Oakville Transforms Permitting Process
Sign Us Up Oakville Transforms Permitting Process 2026-08-15

Amanda govService
Driving efficiency at scale: How PBOT reduced permit processing time by 60%
2026-08-15

Permitting Compliance & Licensing (AMANDA)
How a Bay Area City Streamlined the Reporting Experience for Residents with govService
2026-08-15

govAccess govService
How AC Transit Uses Digital Agenda Management to Boost Productivity & Collaboration
actransit.org 2026-08-15

govMeetings Legistar govDelivery
Contra Costa Brought Self-Service Efficiency to Records Requests
contracosta.ca.gov 2026-08-15

govRecords govRecords
How Kansas is creating a unified digital foundation for statewide service delivery
2026-08-15

Granicus Communications modern CMS environment
Missoula, MT Increased Rental Compliance & Engagement with Residents
2026-08-15

Host Compliance EngagementHQ
The power of personalization through targeted text messaging
2026-08-15

Granicus’ govDelivery govDelivery
Idaho Falls expands public access and builds resident trust
2026-08-15

Fully-Managed Video solution (Swagit Avior)Agenda & Meeting Management
How Hamilton-Wentworth School District Reimagined Public Engagement
How Hamilton Wentworth School District Reimagined Public Engagement 2026-08-15

EngagementHQ
How King County, WA keeps voters aware of mail-in ballots and encourages voting participation
King County Mail In Ballots And Voting Participation kingcounty.gov 2026-08-15

govDelivery communications platform
Longwood Streamlines Building Permitting & Services Department
Longwood Streamlines Building Permitting Services Department Smartgov 2026-08-15

Granicus’ SmartGov solution
How Oro Valley, AZ enhanced community engagement with OpenCities
Oro Valley New Government Website With Opencities orovalleyaz.gov 2026-08-15

OpenCities
Sutherland Shire Housing Strategy 2041
2026-08-15

EngagementHQ
How Calabasas cut staff time by 75% with digital forms
2026-08-15

Forms & Workflow solution
Drive action and optimize digital experiences with Engagement Cloud
2026-08-15

Two-way communication tools
Building award-winning public trust: How Clayton County staff attorney India Mitchell reignited public records compliance
2026-08-15

Records Request Management (GovQA)
Connecting Families to Build a Unique Digital Veteran Memorial
2026-08-15

govDelivery
City of Kingston, Ontario, turns a high‑stakes proposal into a long‑term model for trust and transparency
cityofkingston.ca 2026-08-15

Sentiment & Feedback solution (EngagementHQ)
Combatting Misinformation with Powerful Messaging Campaigns
2026-08-15

govDelivery
From ‘who’ provides the service to ‘what’ citizens need: Franklin County upgrades to unified government experience
2026-08-15

content management system (CMS)
For the City of Eugene, Digital Public Engagement Closes the Circle of Communications and Expands Reach
2026-08-15

EngagementHQ
How Cheshire West and Chester Council Created Community Connections in Unexpected Ways
2026-08-15

EngagementHQ
How Cranbrook, BC Improved Customer Service and Added Internal Efficiencies with a Government CRM
cranbrook.ca 2026-08-15

OneView
How Pioneer Community Energy used Technology to Revitalize Its In-House Marketing and Communications Capabilities
pioneercommunityenergy.org 2026-08-15

govDelivery
How the Bureau of Health Workforce used an Internal Newsletter to Unite their Agency and Consolidate Communications
2026-08-15

govDelivery
How the City of Kirkland Took a Data-Driven Approach to Reframing Their Community Engagement Newsletter
2026-08-15

govDelivery
Yates County collected $185K in back taxes for community projects
yatescounty.org 2026-08-15

Host Compliance
Milwaukee County Turns Daunting Paper Event Applications into Convenient Automated Process
county.milwaukee.gov 2026-08-15

govService
How the City of Reno built an award-winning model for modern governance
reno.gov 2026-08-15

Agenda Management OE (OneMeeting)
Modernizing service delivery: How Service Cloud powers resident-first digital transformation
2026-08-15

Government Experience Agent (GXA)
Pinal County, AZ: Transparency Through Public Meeting Streaming
pinal.gov 2026-08-15

Swagit tool
Safe travel for all: How northeastern Illinois built a regional hub for transportation engagement
transportation.gov 2026-08-15

Sentiment & Feedback
Short-term rental compliance in Paradise Valley: A model for preserving community character
2026-08-15

Short-Term Rentals (Host Compliance) solution
Bradford Metropolitan District Council | Extreme weather alerts | Granicus UK
Bradford Metropolitan District Council bradford.gov.uk 2026-08-15
Duluth Streamlines Its Boards and Commissions Process
Duluth Streamlines Its Boards And Commissions Process 2026-08-15
How Durham County Council Drives £250k in Annual Savings | Granicus UK
Durham Council 250K Annual Savings granicus.uk 2026-08-15
Gedling Borough Council boosts online tax payments, cutting call center expenses | Granicus UK
Gedling Borough Council 2026-08-15
Kingston upon Thames | Budget Simulation Success Story | Granicus UK
Kingston Upon Thames Budget Simulator granicus.uk 2026-08-15
A recycling campaign to improve garden waste recycling and generate income: London Borough of Havering | Granicus UK
London Borough Of Havering havering.gov.uk 2026-08-15
How North West Leicestershire Council saved time by digitising customer requests with online forms | Granicus UK
Nw Leicestershire Success Story 2026-08-15
Sutherland Shire Housing Strategy 2041 | Granicus UK
Sutherland Shire Housing Strategy 2041 sutherlandshire.nsw.gov.au 2026-08-15
Virginia Increases Enrollment in Medicaid
Virginia Increases Enrollment In Medicaid 2026-08-15
City of Tea Tree Gully Shifts to a Digital-First Approach
2026-08-15
How a County Saves $310k+ Annually After Moving Services Online With govService
2026-08-15
How Morrisville, NC Consulted with Granicus Experience Group to Refresh Its Website to Save on Resources and Improve UX
2026-08-15
How NHTSA Quickly Connects Millions of Americans to Vital Vehicle Safety Information With govDelivery
2026-08-15
How SMS and Email are Improving Foster Parent Recruitment in Michigan
2026-08-15
How the Codes Department Achieves 90%+ Compliance With Host Compliance
2026-08-15
How the San Jose City Clerk Saves Taxpayer Dollars With govService
2026-08-15
How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance
2026-08-15
North Richland Hills is an Oasis of Transparency and Citizen Engagement
2026-08-15
The City of Timmins, Ontario overcomes unique citizen engagement obstacles
timmins.ca 2026-08-15
WSDOT Keeps Traffic Flowing on 7,000 Miles of Roads With Targeted Email
2026-08-15
Closing the loop: How Angus Council seamlessly supports community engagement
angus.gov.uk 2026-08-15
How City of Doncaster Council improved communications with audience segmentation | Success Story
doncaster.gov.uk 2026-08-15
How Cheshire West and Chester Council Created Community Connections in Unexpected Ways | Granicus UK
2026-08-15
Success story: How Tai Calon is reinvigorating resident engagement
taicalon.org 2026-08-15
Transforming public engagement in Carmarthenshire with GXC
carmarthenshire.gov.wales 2026-08-15