We launched browsee to help you make the most of your visitor session recordings 🔍. You know how hard it is to get users to talk…
Sub-Category
Session Replay Software
Software that records and replays real user sessions on your site or app, so product and CX teams can watch where visitors struggle, click, or drop off, rather than guessing from analytics alone.
22 businesses
Auryc's visual intelligence platform empowers organizations to create exceptional customer journeys and increase revenue…
Capturly is full-scale analytics for online businesses. Capturly is focusing on the main driving forces: conversion and…
Cux is a digital experience analytics platform that turns user behavior into digital growth. We don’t just show you what users do…
Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels…
Powerful and affordable user session playback and analytics platform
Sessionstackai is an industry-first digital experience analytics platform that combines powerful session recording, machine…
Screen recording that automatically captures valuable engineering data. Create technical bug reports even without technical…
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital…
Livesession helps product teams improve growth metrics with insights into behavior and the entire user journey, using session…
Look at your website through your customer's eyes. Smartlook is a qualitative analytics solution for web and mobile helping over…
More than a video. Replay lets you jump to any point in execution, add console logs on the fly, and squash bugs as a team.
Reactflow uses latest technologies in browsers, utilize them to provide most accurate session recording, allowing you to playback…
Hotjar, a contentsquare company, gives teams access to product experience insights, which shows them how users behave, and what…
Inspectlet records videos of your site visitors as they use your site, allowing you to see everything they do. See every mouse…
Mousestats is a customer experience analytics suite, designed to increase websites’ sales, conversion rate and improve web pages…
Fudge lets you create pages and edit your Shopify store just by typing what you want. You can ask for a new landing page, change…
Fullsession (fullsession.io) is AI-powered session replay + user behavior analytics to find friction, prioritize fixes, and prove…
At insignal our aim is to help you understand what your users really want in a fast and visual way.
Founded in 1983, raz-lee security is one of the world’s leading independent cybersecurity and compliance solutions providers for…
Get professional eye-tracking studies for any webpage within 8 hours
Tsfactory is a software development company focused on producing the best in class solutions for remote session monitoring and…
These tools drop a script into your website or mobile app and record what individual visitors actually do: every scroll, click, rage-click, form abandonment and dead-end navigation, played back as a video-like reconstruction along with a rebuilt DOM so you can inspect the page as it appeared to that user. Most also generate heatmaps and click-maps across aggregated sessions, flag errors and console logs alongside the replay, and let you segment recordings by device, referrer, conversion outcome or custom event. What changes for a customer isn't just visibility — it's the ability to answer 'why' questions that dashboards can't: why a checkout step has a 40% drop-off, why support tickets spike after a release, why a specific cohort never finds a feature.
Teams end up here after analytics has told them something is wrong but not what. A funnel report shows people abandoning at payment, a support inbox fills with vague complaints about a broken form, a redesign ships and conversion quietly dips, or a mobile app has an inexplicable crash rate on one device type. Nobody can reproduce the issue, A/B test results don't explain themselves, and product managers are making changes based on guesses or the loudest customer complaint rather than what's actually happening on screen. The trigger is usually a specific, unexplained business metric moving in the wrong direction, not a general desire for 'more data.'
The tools split mainly on where they sit and what they're optimised for. Some are built for fast, low-friction rollout on marketing and ecommerce sites, prioritising ease of setup, heatmaps and CRO workflows over deep technical detail. Others lean into product and engineering use cases: JavaScript error capture, network requests, and integration with bug-tracking so a replay becomes a reproducible ticket. A separate cluster is built for regulated or security-conscious environments, with self-hosting, session masking, and insider-threat or compliance framing rather than conversion framing. Mobile-specific replay (native iOS/Android, not just responsive web) is its own capability that not every vendor offers well.
When comparing, look at how they handle PII masking and data residency (this varies a lot and matters if you're in finance, health or under GDPR), how sampling works at scale (recording 100% of sessions gets expensive and heavy fast), how search and filtering work once you have thousands of recordings, and whether the pricing model is per-session, per-seat or usage-based — because costs can scale unpredictably with traffic. Also check whether the analytics and error-tracking features are genuinely useful or bolted on, since that often decides whether the tool sits with marketing, product or engineering.